Retainers

What an AEO retainer actually buys

Month by month, with the term, the exit and the case for not signing one.

An AEO retainer buys continuous measurement, content built to be quoted, and entity work that compounds. Published rates run roughly $1,500 to $12,000 a month; ours are £2,000, £4,250 and £7,750, on a three-month minimum.

The question behind “what does a retainer cost” is usually “what am I paying for in month four when the obvious fixes are done”. That is the right question, and most pricing pages avoid it.

What each month actually contains

PeriodThe workWhat you can judge it on
Month 1Baseline measurement on a frozen prompt set, technical access fixed per named agent, schema and entity foundations, first assetsA baseline you can hold us to. Technical findings closed, verifiable by you.
Month 2Content built against the questions where competitors are cited and you are not; internal structure; second measurement runMovement on specific prompts, with run counts and the spread
Month 3Corroboration — getting named in the third-party sources models already trust for your category. Third measurement.Citation share against the named competitor set, on the same protocol as the baseline
Month 4+Prompt-set expansion, defending positions already won, new assets as the buyer questions shiftTrend across runs rather than a single reading

The honest shape of it: months one and two are largely build, month three is when the measurement starts being worth looking at, and the compounding part — entity strength and third-party corroboration — is what you are paying for from month four onward.

Term, exit and what you keep

  • Minimum term: three months. Not because of lock-in, but because citation share does not move meaningfully inside eight weeks and judging the work before then measures noise.
  • After that: rolling monthly, thirty days’ notice.
  • Invoicing: monthly in advance, never in arrears. Annual prepay takes two months off the year.
  • What you keep: everything. The schema, the pages, the llms.txt, the prompt set, the measurement history. None of it sits behind a platform login you lose access to.
  • What stops: the measurement runs and new asset production. The technical work already shipped keeps working.

When a retainer is the wrong buy

If your site fails at the retrieval gate — blocked agents, pages that need JavaScript to render, no schema — a retainer is premature. Those are fixed-scope problems with an end state, and the two-week Foundation Sprint at £1,000 closes them. Buy the retainer when the mechanics work and the problem has become competitive rather than technical.

Retainer versus sprint

Foundation SprintRetainer
Shape£1,000 one-off, two weeks£2,000 – £7,750 a month
FixesTechnical access, schema, top five pagesEverything above, continuously
MeasurementBaseline onlyRepeated runs, tracked over time
ContentRestructure of what existsNew assets every month
Entity workOn-site onlyThird-party corroboration
Best whenThe mechanics are brokenThe mechanics work and competitors are winning the answer

What the monthly fee is mostly spent on

Measurement is the unglamorous majority of it. Every prompt is run more than once because assistant output is non-deterministic, and a number from a single run cannot be distinguished from noise. More prompts and more engines means more runs, which is the real reason tiers differ rather than any difference in effort or attention. The protocol is published, run counts included.

Questions worth asking before you sign anything

  1. How many prompts, how many runs each, and will you show me the spread rather than the average?
  2. Which engines by name, and how is access verified for each agent?
  3. What is delivered in month one that I could verify myself?
  4. What is the minimum term, and what do I keep if I leave?
  5. What would make you tell me not to renew?
FAQ

Related questions

Published market retainers run roughly $1,500 to $5,000 a month at entry and $4,000 to $12,000 for active mid-market work. Our monthly tiers are £2,000, £4,250 and £7,750, published in full.

Three months, then monthly with thirty days notice. The three months is not a lock-in device — citation share does not shift meaningfully inside eight weeks, so judging the work earlier than that measures noise rather than progress.

You keep all of it: schema, pages, llms.txt, the prompt set and the full measurement history. Nothing sits behind a platform login you lose. What stops is the measurement runs and new asset production.

Start with the sprint if your site fails at the retrieval gate — blocked agents, render problems, missing schema. Those are fixed-scope problems with an end state. Move to a retainer once the mechanics work and the problem is competitive rather than technical.

Almost entirely prompt count, engine coverage and assets per month. Each prompt is run multiple times on each engine, so measurement cost scales with both. The top tier also includes third-party editorial placement, which is slow and manual.

Check the mechanics before you buy anything.

The free check tells you whether your problem is technical or competitive. 48 hours, no call.